Eliminating Scheduling Chaos
With a Centralized System

OVERVIEW

65 communities, 1 big scheduling headache

Integral Senior Living (ISL), a leading operator of senior communities across 25 states, was searching for a smarter way to manage workforce operations at scale. With a mix of internal teams and external agency partners, ISL needed a solution that could automate scheduling, streamline agency management, and bring consistency to labor reporting across the organization.

The goal was clear: centralize staffing operations, reduce administrative burden, and gain real-time insights to support decision-making. ISL partnered with Kevala to reimagine its workforce strategy, building toward a more automated, data-driven future in senior care.

Real Results

65 communities supported

with automated scheduling and workforce management

100% of facilities standardized

on a single scheduling and reporting system

24/7 real time visibility

into staffing coverage and labor costs

“We are always looking for ways to innovate and streamline our practices to be more efficient and ensure each resident receives the quality care they need. With Kevala’s capabilities, we’ll be able to go above and beyond in meeting those needs while also maintaining a healthy work-life balance for our staff members.”

– Collette Gray, President and CEO of Integral Senior Living

OUR APPROACH

A standardized process for complete staff optimization

ISL wasn’t looking for another software to add to their existing tech stack; they were looking to break the cycle. That’s why we worked closely with their team to finally bring structure to a system that needed clarity.

Centralized where it counts: Reporting and invoicing with agency partners now live in one system. That means no more digging through emails or reconciling spreadsheets.

One scheduling system to rule them all: Staff, admins, and agency workers all found it simple and intuitive.

Eyes on every dollar: Leadership gets full visibility into agency usage and costs, so they can stop waste before it starts.

Real-time data for real useful insights: From the C-suite to community managers, everyone has the visibility they need to make well-informed decisions.

And for the people actually using the platform day-to-day? It just works. No steep learning curve or hoops to jump through.

Setting a new standard for senior-living staffing

With Kevala, ISL moved from a fragmented scheduling system to a fully automated, insight-driven workforce strategy. This partnership empowered staff, improved operations, and helped ISL deliver on its promise of exceptional care—backed by smarter systems and a scalable approach to staffing across every community.